RA LAB · AI & operations · 45 minutes + a 7-day pilot
How to choose an AI pilot with measurable value
Start with a repeated task, its cost and quality requirements. Compare AI with the current process on equivalent examples. Include review time, correction costs and data constraints. Speed without acceptable quality is not value.
RA LAB practical guide · published 16 October 2026 · based on the library’s GRI / GTM sources.
GOAL
Choose one process and test AI value against the current way of working.
VALUABLE FINAL DELIVERABLE
An AI pilot brief: baseline, quality metric, cost, risks, human oversight and decision.
From problem to decision
1. Measure the current process
Choose a repeated task and comparable examples. Measure current time and errors. Do not enter client or sensitive data in this worksheet.
Task, frequency, time, quality and baseline evidence.
2. Set guardrails
Decide which data is allowed, who reviews outputs and how to return to the manual process. Track errors of different severity separately.
Allowed data, risks, human review and stopping rule.
3. Design the comparison
Compare current and AI processes on comparable tasks. Include tool cost and review time. Set the quality threshold before the test.
Task set, metric, quality threshold, duration and owner.
4. Evaluate actual value
Record results, errors and limitations. Scale only after checking quality, economics and team adoption.
Time before/after, errors, total cost and decision.
How to judge whether it helped
You should leave with a document that supports a decision and a next action. Completing steps does not guarantee a commercial result. Measure the chosen change separately over an agreed period. If evidence is missing, state that and plan how to collect it.
How this differs from S01–S13
This is a user route for a specific problem. The GRI AI research stages S01–S13 and the 13-week programme remain in the library as separate methodological work. This route is not a validated GRI diagnostic scale.
Your route0 / 4 · 0%
Completed 0 · remaining 4
Next action: Measure the current processThe percentage measures completed steps, not proven business growth.
PRACTICE / 1
Measure the current process
Choose a repeated task and comparable examples. Measure current time and errors. Do not enter client or sensitive data in this worksheet.
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Data & privacy
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